Understanding NDIS Mid-Term Audits: A Complete Overview
If you’re a registered NDIS provider, you’ve likely come across the term NDIS Mid-Term Audit and may be unsure about what it actually involves. Imagine you registered your disability support business in 2025. After successfully completing your certification audit, you began delivering services to participants. Your team is operating smoothly, participants are receiving quality support, and your systems are well established. Around 18 months later, you receive a notification from your approved auditor advising that your mid-term audit is due. At this stage, the auditor may request documents such as: Policies and procedures Staff training and qualification records Incident and complaint reports A sample of participant files They may also speak with you or your team to understand how your processes are implemented in day-to-day operations. This is what’s known as a mid-term audit—a routine review designed to confirm that your organisation continues to meet the required sta...